FAQ Pre-Kruise
Q:What type of identification will I need to board the ship
Passports are recommended for all guests, but Birth Certificate and I.D are also accepted. Please see the specific requirements below:
CRUISE TRAVEL FOR U.S CITIZENS
Carnival highly recommends that all guests travel with a passport (valid for at least six months beyond completion of travel). This will enhance the debarkation experience as delays may be expected upon return to the United States for those without one. Additionally, this will enable guests to fly from the U.S. to meet their ship at a foreign port should they miss their scheduled port of embarkation and allow guests that must disembark the ship before their cruise ends due to an emergency to fly back to the U.S without significant delays and complications.
Cruises that begin and end in the same U.S port (referred to as a closed-loop cruise)
For cruises that begin and end in the same U.S port, ALL guests are required to carry proof of citizenship AND proof of identification.
Proof of Citizenship: A birth certificate or any of the WHTI-Compliant Documents listed below are acceptable.
Proof of Identification (I.D): A non-expired government-issued photo I.D is required of all guests 16 years of age and older.
Birth Certificate Information
The following are acceptable:
- An original Birth Certificate issued by the Department of Health and Vital Statistics
- A copy of a birth certificate issued by the Department of Health and Vital Statistics
- A clear, legible, quality Xerox copy of a birth certificate that was originally issued by the Department of Health and Vital Statistics. The Xerox copy does not need to be notarized or certified.
- Birth Certificate Card
- A Consular report of Birth Abroad
- In Regards to Birth Certificates: Guests may obtain a copy of a birth certificate by contacting: The Department of Health and Vital Statistics at: www.vitalchek.com. If the guest has laminated their birth certificate, it is acceptable.
Photo Identification
A non-expired Government-Issued Photo I.D is required of all guests 16 years of age and older. The following are acceptable:
- Driver’s License
- Driver’s Permit
- School/Student I.D (acceptable for guests 16/17/18 years of age)
- Government-Issued identification card (city/state/federal)
*If you need to obtain a passport quickly, Carnival recommends that you contact ZVS at http://www.zvs.com/carnival or by phone: 1-866-788-1100. Callers should mention that they are sailing on Carnival to receive discounted service fees.
Q: How do I get to the Long Beach Cruise Terminal?
The Kandy Kruise departs from the Long Beach Cruise Terminal located at 231 Windsor Way
Long Beach, CA 90802. You can take a taxi, local shuttle bus, be dropped off by a limousine service or drive your own car – parking is $15 per day.
Q: Will Kandy Events book my hotel, plane, rental car or limo service?
We are experts in making Kandy Events the most extraordinary destination party experiences the world has to offer. Because we are mainly focused on producing the cruise for your ultimate enjoyment we only offer these additional VIP services to guests booking Cabanas, Balcony Staterooms and Suites. Once you book one of these categories, you will be contacted by our VIP Services Team to help make any arrangements you might require.
Q: Can I check-in online prior to the Kruise?
Carnival uses the "Funpass" system, which allows you to print your boarding pass and luggage tags online - no paper tickets will be issued. We will send you confirmation details once your purchase is complete. You will be sent a unique BOOKING NUMBER 10 days prior to the Kruise and be directed to the Carnival website to complete your boarding documents. The Funpass will allow you smooth and easy boarding of the Kandy Kruise. If you book late you will have to check-in when you arrive at the Long Beach Cruise Terminal.
